2 min read
MMDSmart and Comm100: SMS Inside Your Support Desk
Support teams running high-volume operations know the friction well. A customer opens a chat, then sends a text, then calls.
June 24, 2026
2 min read
Why MMDSmart’s Growth Mirrors the Rise of AI-powered Business Messaging
98% of enterprise leaders plan to expand their communication channels over the next 12 months, and 62% will increase their messaging investment over the same period.
May 28, 2026
3 min read
Is RCS About to Miss Its Free Kick?
In soccer, a free kick is one of the rarest gifts in the game. The ball is perfectly placed, the defense is set, and the player has a clear shot. What happens next often defines the match.
May 20, 2026
3 min read
Why Financial Services Companies Can’t Unlock Growth Messaging
Financial services messaging is mature for transactions and broken for growth. New survey data reveals why 93% of fintechs, lenders, and payment providers are stuck and what the ones moving fastest are doing differently.
May 12, 2026
5 min read
When Is WhatsApp Marketing Most Powerful? 7 Tips for Success
WhatsApp marketing uses the WhatsApp Business Platform to send personalized, opted-in messages, promotions, and updates directly to customers, boasting up to 98% open rates.
April 1, 2026
4 min read
Bulk SMS for Business: Benefits, Use Cases, and Best Practices
Bulk SMS is a messaging service that allows businesses to send a single text message to large groups of recipients at the same time.
March 23, 2026
5 min read
WhatsApp for Enterprise: Features, Benefits, Use Cases, and Best Practices
WhatsApp for Enterprise refers to the use of the WhatsApp Business Platform (formerly the WhatsApp Business API) by large organizations to manage high-volume customer communication across sales, support, marketing, and service operations.
March 23, 2026
2 min read
Beyond the Sale: How Personalized Communication Drives Hospitality Upsell Success
Today, the hospitality guest experience starts long before they enter the lobby to check in.
March 10, 2026
