Mobile Messaging Blog

What Is SMS A/B Testing? The Complete Guide to Testing, CTR Thresholds, and Campaign Control

Your SMS campaign went out. The results came back, and somewhere in the back of your mind you wonder whether a different headline, sender name, or offer would have performed better.
2 min read

MMDSmart and Comm100: SMS Inside Your Support Desk

Support teams running high-volume operations know the friction well. A customer opens a chat, then sends a text, then calls.
2 min read

Is SMS Dead? Why the Answer Depends on What You’re Sending

Every few months, another report declares SMS dead.
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7 min read

WhatsApp OTP: What It Is, How It Works, and How to Use It Securely

As security threats rise and users expect smoother experiences, businesses are looking beyond SMS for OTP delivery. WhatsApp OTP offers a fast, reliable alternative.
April 1, 2026
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5 min read

When Is WhatsApp Marketing Most Powerful? 7 Tips for Success

WhatsApp marketing uses the WhatsApp Business Platform to send personalized, opted-in messages, promotions, and updates directly to customers, boasting up to 98% open rates.
April 1, 2026
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5 min read

WhatsApp for Enterprise: Features, Benefits, Use Cases, and Best Practices

WhatsApp for Enterprise refers to the use of the WhatsApp Business Platform (formerly the WhatsApp Business API) by large organizations to manage high-volume customer communication across sales, support, marketing, and service operations.
March 23, 2026
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3 min read

WhatsApp for Travel: Improving Guest Experience & Operations

Travel is time-sensitive by nature. Bookings change, flights are delayed, check-in windows shift, and guests expect answers immediately.
January 14, 2026
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3 min read

MessageWhiz Brings WhatsApp Campaigns to Optimove Customers

The new integration allows Optimove customers to expand their messaging suite with SMS, Viber, and now WhatsApp in a unified workflow
December 2, 2025
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