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WhatsApp charges by the conversation, and is based on whether the user or the business initiates the conversation. Every 24-hours, conversations are considered new, and the clock starts when the first message from the business is delivered.
For example, if a user sends a business a text at 4 PM on Monday and the business responds at 4:01 PM, the entire conversation regardless of the number of messages is considered one conversation until 4:01 PM Tuesday. Any additional service fees are already included in MessageWhiz's 2-Way Subscription Plan.
WhatsApp charges by the conversation, and is based on whether the user or the business initiates the conversation. Every 24-hours, conversations are considered new, and the clock starts when the first message from the business is delivered.
For example, if a user sends a business a text at 4 PM on Monday and the business responds at 4:01 PM, the entire conversation regardless of the number of messages is considered one conversation until 4:01 PM Tuesday. Any additional service fees are already included in MessageWhiz's 2-Way Subscription Plan.
