2 min read
Is SMS Dead? Why the Answer Depends on What You’re Sending
Every few months, another report declares SMS dead.
June 16, 2026
3 min read
MessageWhiz Is Now on the Zoho Marketplace
Great news, Zoho CRM users. MMDSmart MessageWhiz is now available on the Zoho CRM Marketplace.
June 1, 2026
2 min read
Why MMDSmart’s Growth Mirrors the Rise of AI-powered Business Messaging
98% of enterprise leaders plan to expand their communication channels over the next 12 months, and 62% will increase their messaging investment over the same period.
May 28, 2026
3 min read
Is RCS About to Miss Its Free Kick?
In soccer, a free kick is one of the rarest gifts in the game. The ball is perfectly placed, the defense is set, and the player has a clear shot. What happens next often defines the match.
May 20, 2026
3 min read
Why Financial Services Companies Can’t Unlock Growth Messaging
Financial services messaging is mature for transactions and broken for growth. New survey data reveals why 93% of fintechs, lenders, and payment providers are stuck and what the ones moving fastest are doing differently.
May 12, 2026
4 min read
From Operations to Growth: Is Your Messaging Stack Ready?
Messaging and CRM or AI Agent integration is one of the gaps between companies that use messaging for operations and companies that use messaging to grow business.
April 16, 2026
7 min read
WhatsApp OTP: What It Is, How It Works, and How to Use It Securely
As security threats rise and users expect smoother experiences, businesses are looking beyond SMS for OTP delivery. WhatsApp OTP offers a fast, reliable alternative.
April 1, 2026
5 min read
When Is WhatsApp Marketing Most Powerful? 7 Tips for Success
WhatsApp marketing uses the WhatsApp Business Platform to send personalized, opted-in messages, promotions, and updates directly to customers, boasting up to 98% open rates.
April 1, 2026
