2 min read
MMDSmart and Comm100: SMS Inside Your Support Desk
Support teams running high-volume operations know the friction well. A customer opens a chat, then sends a text, then calls.
June 24, 2026
3 min read
MessageWhiz Is Now on the Zoho Marketplace
Great news, Zoho CRM users. MMDSmart MessageWhiz is now available on the Zoho CRM Marketplace.
June 1, 2026
3 min read
Is RCS About to Miss Its Free Kick?
In soccer, a free kick is one of the rarest gifts in the game. The ball is perfectly placed, the defense is set, and the player has a clear shot. What happens next often defines the match.
May 20, 2026
3 min read
March Madness is Now! How Sportsbooks Can Increase Player Engagement
For Sportsbooks player engagement during March Madness depends on real time messaging, personalization, and CRM driven automation.
March 26, 2026
2 min read
Bringing the Casino Experience to Online Gaming
Online casinos and sportsbooks invest enormous resources into attracting and retaining players.
March 10, 2026
2 min read
Beyond the Sale: How Personalized Communication Drives Hospitality Upsell Success
Today, the hospitality guest experience starts long before they enter the lobby to check in.
March 10, 2026
3 min read
WhatsApp for Travel: Improving Guest Experience & Operations
Travel is time-sensitive by nature. Bookings change, flights are delayed, check-in windows shift, and guests expect answers immediately.
January 14, 2026
