Mobile Messaging Blog - Page 2

What Is SMS A/B Testing? The Complete Guide to Testing, CTR Thresholds, and Campaign Control

Your SMS campaign went out. The results came back, and somewhere in the back of your mind you wonder whether a different headline, sender name, or offer would have performed better.
2 min read

MMDSmart and Comm100: SMS Inside Your Support Desk

Support teams running high-volume operations know the friction well. A customer opens a chat, then sends a text, then calls.
2 min read

Is SMS Dead? Why the Answer Depends on What You’re Sending

Every few months, another report declares SMS dead.
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3 min read

Digital Customer Communication: Strategy Is Clear. Execution Is Lagging.

February 17, 2026
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4 min read

Messaging Defends Against Fraud and Protects Revenue

Fraud is no longer a niche security problem handled quietly by risk teams. It is a direct revenue threat that touches customer trust, operational costs, and long-term growth.
February 4, 2026
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5 min read

Email vs SMS Marketing: When to Use Each Channel (and Why the Best Strategy Uses Both)

Email vs SMS marketing is often framed as a choice between two competing channels. In reality, email and SMS serve different purposes within the customer journey, and the most effective strategies use both intentionally.
January 5, 2026
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3 min read

From Channels to Journeys: The Real Meaning of Omnichannel Messaging

If you’re communicating with customers via SMS, WhatsApp, RCS, email, and voice, you may feel like your messaging is already omnichannel. You’re everywhere your customers are, which seems like it should be enough.
December 10, 2025
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3 min read

SMS Affiliate Marketing: A Complete Guide for Modern Marketers

SMS affiliate marketing is a performance-based model where affiliates promote products or services through text message campaigns.
December 5, 2025
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3 min read

MessageWhiz Brings WhatsApp Campaigns to Optimove Customers

The new integration allows Optimove customers to expand their messaging suite with SMS, Viber, and now WhatsApp in a unified workflow
December 2, 2025
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5 min read

8 Small Business Text Message Marketing Platforms to Know in 2026

Text message marketing, often referred to as SMS (short message service) marketing, is a strategy businesses use to send promotional, transactional, or informative messages directly to customers’ mobile devices.
November 25, 2025
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5 min read

10 SMS Marketing Services Compared [2026 Guide]

SMS marketing services are platforms that allow businesses to send promotional or transactional messages directly to customer mobile phones using text messaging.
November 19, 2025
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5 min read

SMS vs. Email Marketing: 5 Key Differences and How to Choose (or Combine) the Right Channel

In an era where customers expect instant, personalized communication, marketers often face one big question: SMS or email marketing…or both?
November 18, 2025
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