Create Faster Business Connections on Telegram

Telegram for Business: Overcoming the OTP Hurdle

For many businesses that value privacy, Telegram is a key marketing and communications channel. However, Telegram’s policy prevents businesses from initiating chat conversations without a definitive customer request. 

Most organizations use one time passwords (OTP) to initiate these conversations. However, OTPs require a level of user interaction that is not always practical, as the customer must request an OTP, receive the OITP, enter the OTP, and send the OTP back to the company. If they enter the number incorrectly, they introduce even more friction into the process. 

Fortunately, for companies looking to streamline the  OTP process for Telegram users, Verify With Telegram offers a better way to connect with customers. 

What is Verify With Telegram?

To solve these potential issues, MessageWhiz has developed our Verify with Telegram tool. It allows users to initiate a conversation with businesses by scanning a QR code or clicking a “Connect with Telegram” button on their website or mobile app. When users initiate a conversation through the Connect with Telegram button or code, it opens a channel with the company.

Once open, businesses and users  can skip the OTP process, and immediately  begin communicating. They have access to the user, and can easily verify that user’s subscriber number. 

Verify With Telegram Creates a Win-Win for Businesses and Users

The “Verify with Telegram” feature transforms phone number verification into a seamless, cost-effective process, benefiting both businesses and their users. Here’s how:

For the Telegram Business Owner

1. Access Verified Numbers Effortlessly:
   Businesses can access verified phone numbers without the hassle of sending OTP notifications. This eliminates common barriers like delays or failed message deliveries.
2. Significant Cost Savings:
   Traditional OTP verification via SMS, WhatsApp, or RCS incurs messaging fees. In contrast, verification through Telegram is included in MessageWhiz Premium Packages for in-app communications. 
3. Boosted Activation Rates:
   By streamlining the verification process, businesses can improve user activation rates, minimizing drop-offs that often occur during traditional OTP workflows.
4. Ongoing Engagement Opportunities:
   “Verify with Telegram” opens a direct communication channel between businesses and users. While not required by Telegram, businesses are encouraged to seek user consent for promotional messaging, enabling future interactions and driving deeper engagement.

For the Telegram User

1. Simplified Verification:
   Users enjoy a frictionless experience—no need to request, receive, enter, or resend OTPs. They simply agree to share their subscriber number, simplifying what can often be a tedious process.
2. Trusted Communication Channels:
   Telegram users benefit from direct, secure communication with their preferred businesses, keeping interactions within a trusted and familiar app.

By replacing cumbersome OTP workflows with Telegram’s innovative solution, businesses save time and money while users enjoy a hassle-free experience—truly a win-win for all.

Learn more about MessageWhiz’s Telegram API.

Use Cases for Verify With Telegram

“Verify With Telegram” offers versatile messaging solutions for businesses across various industries, streamlining user verification and opening up new engagement opportunities. Here are some key use cases:

Gaming: Overcome Regulatory Barriers and Enhance Player Onboarding

The gaming industry often faces strict regulations that restrict the use of traditional OTPs sent via SMS. “Verify With Telegram” provides an innovative solution to help gaming companies:

• Ensure compliance with regulations by verifying players directly through Telegram, a compliant and efficient alternative
• Streamline player onboarding to enable faster access to platforms without delays caused by traditional OTP workflows
• Enhance the player experience with a tech-forward verification method that resonates with gamers who value efficiency and convenience
• Build lasting connections to engage players with updates, special offers, or customer support on a trusted platform

“Verify With Telegram,” allows gaming companies to navigate regulatory challenges while providing an optimized and enjoyable user experience.

E-commerce: Simplify Account Creation and Checkout

For online retailers, a seamless user experience can mean the difference between a completed purchase and an abandoned cart. “Verify With Telegram” enables e-commerce businesses to:

• Streamline account sign-up by eliminating the traditional OTP process
• Quickly verify customer phone numbers during checkout to ensure secure transactions
• Keep communication channels open for post-purchase updates, such as delivery tracking or customer support

Discover other solutions with Retail CPaaS.

Financial Services: Secure Transactions Made Easy

Security is paramount in the financial sector, and “Verify With Telegram” simplifies the user verification process without compromising on safety. Businesses can:

• Verify phone numbers quickly and securely to reduce onboarding friction for new customers
• Enable secure logins and transaction approvals without relying on traditional OTPs
• Build trust with users by using Telegram’s encrypted platform for secure communication

Click for Messagewhiz’s CPaaS for finance solutions.

Travel and Hospitality: Hassle-Free Booking Confirmations

In the fast-paced travel industry, quick and reliable communication is essential. “Verify With Telegram” helps travel providers:

• Verify phone numbers instantly for new bookings or user registrations
• Deliver booking confirmations, itinerary updates, or gate changes directly to users on Telegram
• Reduce stress for travelers by providing real-time updates on a trusted channel

See how Travel SMS marketing reaches your customers.

Logistics: Real-Time Updates for Last-Mile Delivery

For logistics companies, accurate communication is key to smooth operations. “Verify With Telegram” enables them to:

• Verify recipient phone numbers without delays to ensure accurate delivery.
• Use the verified channel to send real-time updates about shipment status.
• Keep customers informed about delivery schedules, minimizing missed deliveries or rescheduling.

Learn More About Verify with Telegram

By integrating “Verify With Telegram” into their operations, businesses across these industries can reduce friction, improve user satisfaction, and build stronger, lasting connections with their customers.

To get started, talk to your customer success manager, or contact our team today.