FAQs

What do I need to start sending SMS messages to my customers?

It’s actually much simpler than you think!

  1. Check that you have a current opted in list or build a database of mobile contacts, with whom you want to begin a text dialogue
  2. Think carefully about your customer communications strategy and the role that mobile messaging will have in that strategy.
  3. Plan messaging campaigns that fit the more busy, moving context of your mobile users, and leverage the ubiquity and unique features of a mobile phone as opposed to a PC or larger tablet.
  4. Identify a reliable mobile messaging service provider such as MessageWhiz which specializes in business text messaging and is a good fit for your company and its messaging needs. What are its unique capabilities, What level of customer service will they provide, how flexible are their business models? A smaller enterprise may be better served by a more boutique type of provider than some of the larger shops. If you are planning to communicate with users outside of your home country, you will need to identify a provider with knowledge, expertise and access to global routes.
  5. Register for the service, compose your message, upload your contact list and click “SEND”. It’s that simple!