SMS: A Top Weapon Against Fraud
SMS message notifications as part of a 2- or 3-factor authentication protocol can protect your company and your customers from fraud.
Utilize text message communications to protect user accounts, and take advantage of commercial opportunities.
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User Authentication
Protect accounts with 2-factor authorization
Confirmation
Ensure that account activity was initiated by your customer
Scheduling
Create appointments and reminders
Notifications
Send payment reminders, mobile wallet updates
Promotion
Share special loan offers and investment opportunities
Smart Messages. For Financially Savvy Customers
Customers are most responsive to messages that arrive at the right time. Our smart messaging tools ensure that the right message is delivered to the right customer at the right time. These results-driven messages help drive higher delivery rates, improved engagement, and high conversion rates.
Delivery optimization tools:
- Event-triggered messages
- Anti-fraud protection
- International delivery
Toolboxes:
- 2-way SMS conversations
- Branded shortlinks
- Omnichannel messaging
Protecting Accounts from Fraud
When a bank wanted to fight credit card fraud, it offered its customers SMS services for transparency into the account.