Centralize Cross-channel SMS Conversations

Integrating SMS messages into an omnichannel communication program with our communication API creates a powerful conversation that strengthens customer relationships and facilitates the customer journey.

Omnichannel text message conversations are stored within your CRM system, giving your sales team, service representatives or other customer-facing team members a full view into the customer.

You can seamlessly switch channels as needed from email marketing to SMS customer enablement, answering questions about promotions, or helping a customer find the right item in your ecommerce store.