MessageWhiz just got even smarter. With the launch of our new Email feature, we’re giving businesses a fully integrated, intelligent way to connect with customers—across messaging and now email—all from a single CPaaS platform.
You’ve already used MessageWhiz to engage through SMS, WhatsApp, Viber, and chat. Now, with MessageWhiz Email, you can manage, optimize, and automate your email campaigns with the same intuitive control and analytics you’ve come to expect.
Email: A Natural CPaaS Add-On
Email is essential for customer communications. It’s where people go for receipts, offers, onboarding, and follow-ups. But when it’s siloed from the rest of your communication strategy, it becomes less effective.
MessageWhiz Email brings it all together. For the first time, your chat messages, text campaigns, and email outreach live in one place, using one interface, backed by unified reporting and smart automation.
Built-in GenAI Superpowers
What makes MessageWhiz Email stand out is not just the ability to send emails—it’s how intelligently you can send them.
Our GenAI-powered Text Optimization helps you create high-performing subject lines, body copy, and CTAs with just a few prompts. You can generate multiple message versions, test them automatically, and let the platform choose the best-performing option based on engagement metrics like opens, clicks, and conversions.
Need to write a reactivation campaign for dormant users? GenAI gives you three tailored drafts instantly, complete with tone, offer language, and dynamic personalization based on past customer behavior.
It’s like adding a creative copywriter, campaign analyst, and optimization engine to your team—all in one.
When Messaging Meets Email
One of the most powerful advantages of integrating email into MessageWhiz is the ability to seamlessly move conversations across channels. Let’s say a customer chats with your bot about a product, gets a helpful answer, but doesn’t convert. You can now automatically trigger a personalized follow-up email with the product details, support options, and even a limited-time discount—without lifting a finger.
The message isn’t just timely. It’s relevant, personal, and fully aligned with the customer’s journey.
Use Cases That Work Across Channels
Lead Nurturing
Begin with a personalized SMS greeting, continue the conversation through a WhatsApp message, and then send a follow-up email with a special offer.
Abandoned Cart Recovery
Trigger a real-time SMS when the cart is left open, followed by a branded email showcasing the items and offering support or a discount.
Transactional Alerts
Start with a confirmation text and give the full breakdown in a professional-looking email receipt.
Customer Loyalty Campaigns
Combine messaging for immediate impact and email for richer content like newsletters, how-to guides, and member perks.
One Platform. All Channels. Smarter Campaigns.
With MessageWhiz Email, you can stop juggling tools and start building connected, customer-centric campaigns that perform. Whether you’re re-engaging lapsed customers, sending time-sensitive promotions, or delivering support updates, the combination of multi-channel reach and AI-powered optimization makes your communication faster, more relevant, and more effective.
It’s not just another email tool. It’s an intelligent extension of your CPaaS strategy—one that helps you do more, with less effort.
Ready to try it? Visit our MessageWhiz Email page to learn more, or request a demo to see how it all comes together.
