CPaaS: Take Complete Control Over Your Communications
MessageWhiz’s complete CPaaS (Communication Platform as a Service) solution gives you the power of talk and text
01
Manage All Your Communication Needs
Simplify your communications program with CPaaS from MessageWhiz. Manage all your text and voice channels from a single dashboard, and use Single Sign On (SSO) technology to sign on once and gain access to all your communication tools.
02
2-Way Messaging on Every Platform
Our omnichannel solution lets you reach customers on their preferred messaging application. Start a conversation on one channel and continue the chat on your customer’s channel of choice. Send text, video, links, images, and other multimedia files to improve engagement and build customer relationships.
Supercharge Communications with Automation
Automate key interactions so you reach your customers when they are ready for you
Programmable Triggers
Everything from in-store events to weather can trigger your messaging
Programmable Chatbot
Automate your answers to common customer questions, including customer account information, order status questions, and store details
CRM Integration
Enhance automated messaging using customer data stored in your CRM or customer management software
Keep All Customer Accounts Secure
Instantly generate and send secure, optimized one-time passwords as part of any multi-factor authentication program
Cloud Based Call Center
Cloud Based Call Center
Roll out and ramp up a full-featured call center instantly, from anywhere!
Our cloud-based call center connects your agents and customers with crystal clear voice quality, key analytics tracking, real time dashboards, and more.
Combine MessageWhiz’s multi-channel 2 way messaging platform with Call Center Connect’s fully featured, cost-efficient voice solution to cover all of your customer communications needs and enjoy the benefits of CPaaS.