From securing customer accounts to recovering lost revenue, MessageWhiz gives businesses the AI-powered messaging tools to engage customers meaningfully at every stage of the journey:
Secure customer authentication
Deliver one-time passwords across WhatsApp, Viber, email, and voice with automatic fallback channels — ensuring secure, GDPR-compliant multi-factor authentication every time.
Automated appointment scheduling & reminders
Reduce no-shows and save operational costs with AI-triggered appointment reminders, dynamic response buttons, and smart send-time optimisation — critical for healthcare, banking, real estate, and automotive businesses.
Personalised e-commerce messaging
Use customer purchase history and behavioural data to send hyper-relevant product recommendations and offers through the most trusted channel — their mobile device.
AI chatbot & workflow automation
Launch automated messaging workflows without technical complexity — AI generates message copy, identifies optimal send times, and integrates directly with your CRM for a seamless, hands-off experience.
High-volume message delivery & smart routing
Built on MMD Smart’s direct carrier connections and smart routing infrastructure, MessageWhiz ensures time-critical messages — like OTPs — arrive within seconds, and promotional messages land at exactly the right moment.
RCS rich business messaging
Go beyond plain text with image carousels, videos, smart buttons, and two-way chatbot conversations — now supported on both Android and iPhone — to create immersive customer experiences that drive measurably higher engagement.
