SMS: A Top Weapon Against Fraud

SMS message notifications as part of a 2- or 3-factor authentication protocol can protect your financial institution from fraud.

Financial institutions utilizing text message communications can protect user accounts, utilize management tools, and take advantage of commercial opportunities.

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Top 5 ways Financial Institutions Use SMS

User Authentication
User Authentication
Protect accounts with 2-factor authorization
Confirmation
Confirmation
Ensure that account activity was initiated by your customer
Scheduling
Scheduling
Create appointments and reminders
Notifications
Notifications
Send payment reminders, mobile wallet updates
Promotion
Promotion
Share special loan offers and investment opportunities

Smart Messages. For Financially Savvy Customers

Customers are most responsive to messages that arrive at the right time. Our smart messaging tools ensure that the right message is delivered to the right customer at the right time. These results-driven messages help drive higher delivery rates, improved engagement, and high conversion rates.

Delivery optimization tools:

  • Event-triggered messages
  • Anti-fraud protection
  • International delivery

Toolboxes:

  • 2-way SMS conversations
  • Branded shortlinks
  • Omnichannel messaging
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Protecting Accounts from Fraud

When a bank wanted to fight credit card fraud, it offered its customers SMS services for transparency into the account.

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