Integrations CleverTap
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About CleverTap

CleverTap is a leading customer engagement and retention platform that enables businesses to build strong, long-lasting relationships with their customers. Through its comprehensive suite of tools, CleverTap helps companies understand user behavior and preferences, allowing for the delivery of highly personalized, real-time messages across various marketing channels. Its data-driven approach and multi-channel capabilities make it a valuable resource for businesses seeking to boost customer engagement, increase retention, and drive growth.

 

Integrating MessageWhiz with CleverTap equips companies with the tools to revolutionize their customer engagement strategies. They can send highly personalized messages to users, target specific segments, and utilize multi-channel campaigns for a comprehensive approach

 

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Key CleverTap Benefits

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Personalized Customer Engagement

  • CleverTap offers powerful user segmentation and targeting capabilities, enabling businesses to deliver highly personalized messages and campaigns. This personalization enhances customer engagement, leading to increased user satisfaction, higher conversion rates, and improved customer loyalty.
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Multi-Channel Marketing

  • CleverTap allows businesses to reach customers across multiple marketing channels, including email, SMS, push notifications, and in-app messaging. This multi-channel approach ensures that messages are delivered through the preferred communication channel of each user, optimizing the chances of successful engagement.
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Data-Driven Insights

  • CleverTap provides valuable data analytics and insights, allowing businesses to gain a deeper understanding of user behavior and campaign performance. This data-driven approach empowers companies to make informed decisions, optimize their marketing strategies, and ultimately achieve better ROI and business growth.

Integration Instructions

 

 

For the Clevertap ↔ MW integration, need to do the steps below:

  1. Add SMS provider. To do this, need to go to Settings (1) → Channels (2) → SMS (3) → Click the button “+Add provider“ (4) (please find details on the screenshot below

2. Enter or select the parameters below:
– Select Provider type Other(Generic)
– Enter nickname
– Enter callback URL
– Select Request type POST
– Enter HTTP Endpoint https://sms.messagewhiz.com/sms

Authentication tab:

– Select the radio button option “No Authentification“

Headers tab:

– Remains without changes

Parameters:

– Select the radio button option “JSON”
– Enter the following JSON and make changes

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{
“api_key”: “your MW API key”,
“to”: “$$To”,
“from”: “your sender name”,
“text”: “$$Body”,
“client_ref”: “$$MessageID”,
“callback”: “https://www.mmdsmart.com/redirect?type=clevertap&url=CLEVERTAP_CALLBACK”
}
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– Change value with your MessageWhiz API key
– Change from value with your sender name
– Replace CLEVERTAP_CALLBACK in callback with your callback URL for CleverTap in URL Encoded format URL Encode and Decode -Online

3. Click Save button to add MessageWhiz provider