SMS is the preferred channel for sending multi-factor authentication one-time passwords for ecommerce companies, healthcare providers, governments, app developers, financial institutions, and others.
However, fraudsters have developed sophisticated methods to intercept these messages and access user accounts.
At the same time, fraudsters are posing as trusted businesses in their efforts to trick users into handing over log-in credentials. Once that information is in hand, fraudsters have access to customer accounts, where they can steal funds, download sensitive materials, and compromise user identities.
These behaviors have eroded consumer trust and pushed enterprises in these industries to find a secure messaging solution.
